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Execution optimization of your contracted service and premises multi-technical maintenance

SECTORS:Out-of-home cateringMulti-serviceMulti-technique

Out-of-home catering

The management of catering activities (collective, concession or commercial) is confronted with numerous challenges, from the management of suppliers to the satisfaction of the guests. Maintaining an optimal level of performance over all of these factors over time is a complex task that OCM can easily drive.

Through an investigation process adapted to each restoration environment, OCM allows the evaluation and the follow-up of multiple criteria (hygiene, satisfaction, staff behaviour, etc.). The analysis tools provided by the application allow the development of personalised and effective improvement plans.

Our solution is adapted to all types of restaurants, from the isolated ones to a nation-wide network of hundred sites.

EXAMPLE OF IMPLEMENTED MODELING:

  • 7 main topics
  • Divided themselves into 35 sub-categories:
ocm, online platform for managing catering contracts.

Multi-service

OCM allows you to control the quality of your services (cleaning, maintenance, caretaking, etc.), thanks to a regular and personalised monitoring. The investigation process is adapted to each service and easily highlights the strengths and weaknesses of your suppliers.

OCM users benefit from powerful analytical tools to compare the performance of these services and to monitor their progress.

Customised analysis axes allow the creation of improvement plans while respecting your priorities.

EXAMPLE OF IMPLEMENTED MODELING:

  • 5 main topics
  • Divided themselves into more than 20 sub-categories
ocm, online multi-service contract management platform, cleaning, maintenance, guarding ...

Multi-technique

OCM allows you to control the quality of your multi-technical services (HVAC), thanks to a regular and personalised follow-up. The investigation process is adapted to each service and easily highlights the strengths and weaknesses of your suppliers.

OCM users benefit from powerful analytical tools to compare the performance of these services and to monitor their progress.

Customized analysis axes allow the creation of improvement plans while respecting your priorities.

EXAMPLE OF IMPLEMENTED MODELING:

  • 5 main topics
  • Divided themselves into more than 20 sub-categories
ocm, online multi-technical contract management platform, heating, electricity, air conditioning ...